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By: Eric
Date: 8/3/2008
From: Palm Coast
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How this joint continues to make their rent is the big question. Went for lunch on a weekday. We both ordered one of the combos off a very limited menu. Below average food, small portions, lousy margaritas, poor service. We went around 2:30 PM and apparently the regular wait staff had packed it in. We were "served" by a cook who wanted to be somewhere else. Now I know why the food is weak. Unfortunately, most of the chairs are unfit for habitation by anyone but a Hobbit and there are no booths. As we left the cooks were hanging around the front. Strictly fourth rate all round. |
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By: Diner
Date: 8/1/2008
From: Palm Coast
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My husband and I first tried this restaurant 2 years ago and it was terrible. After reading some of the reviews here we decided to give it another try. We went for dinner tonight and will not go back again. To start with the salsa that is served with the chips was so spicy we couldn't eat it. I ordered steak fajitas which had no redeeming qualities. The only thing that was good about it was the guacamole served on the side. My husband ordered a chicken dish and on a scale of 1-10 he gives it a 4. The service over all was fine. 2 sodas, 2 entrees and our bill was a ridiculous $35 never again! |
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By: Heather
Date: 6/30/2008
From: Palm Coast
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Food and service are great. Prices are reasonable. Margarita's are the best we've ever had. However very disappointed that they are not open on Sundays anymore. That is my husband's and I only day off and we always went on Sundays. We will not be able to go there as often now. |
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By: Melissa
Date: 6/8/2008
From: Palm Coast
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This place is great and we eat here once a week! It's the best you're going to get in Palm Coast. |
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By: Bob
Date: 5/3/2008
From: Palm Coast
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I go there at least 2 times a week! They are almost like family and other than fast food is the only place I can go and get in and out in 30 minutes. I get there at 11;05 and leave about 11:20 after awhile they learn your ways and they just about predict what you order.
I order the same thing every time they see me pull up and just about have it on the table when I walk in (too predictable, huh?). All in all I've always had great service and the people are so nice. Even the guy who brings out the chips and salsa cannot speak English but he sure tries! |
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By: LB
Date: 3/13/2008
From: Palm Coast
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Thank goodness for the tortilla chips and salsa! The service and food are terrible. We sat for over 20 minutes without seeing our server. We asked the other employees in the restaurant and another server to get her or help us and we were just ignored. I know they understood what we asked. When our food finally came out, one out of the four meals we ordered was what I call edible. My chicken enchilada was disgusting. It was not heated all the way through and the cheese wasn't melted? I wanted to send it back, but our server disappeared again. |
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By: T. G
Date: 11/12/2007
From: Palm Coast
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Sorry to say the service is bad, the food is below normal standards and the prices are high for what you do not get! I am from S. Callie and this is not authentic Mexican. I cannot believe I am going to say this, but Taco Bell is better and is generic as it comes. Please try and remember what real Mexican food looks and tastes like! |
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By: Andy
Date: 10/10/2007
From: Palm Coast
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I've been to Tijuana and Juarez and sampled real Mexican food, although La Hacienda is not perfect, it's pretty close. The only thing they need to perfect true Mexican is making you run for the bathroom later, which by the way, they shouldn't try. Enjoy. |
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By: Palm coaster
Date: 7/5/2007
From: palm coast
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I have tried this restaurant twice and I must say it is the worst Mexican food I have ever had. The rice tasted like it had been made a month ago. The service was very slow. This is not Mexican food. I would not recommend this restaurant to anyone! |
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By: Brian B
Date: 6/1/2007
From: Flagler Beach
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La Hacienda has a certain charm that keeps me coming back. The food is always really good, and served hot and fresh. Try a #19, its a really tasty chicken dish. It's a great lunch place with fast service. You've got try it! |
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By: ParkerBill
Date: 5/8/2007
From: Palm Coast
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My wife and I moved here very recently from Colorado, where we had a choice of several very good to excellent Mexican-style restaurants in the Denver area. We have, to date, eaten at La Hacienda four times. The food, while not outstanding, has been pretty good for the most part.
Oh yes, there are some things we found different, like the ground meat is some dishes, but our experience from eating in Mexican restaurants in many different parts of the country or even in the same general location is that each restaurant tends to make their dishes different from other restaurants' meals, even though they may be called the same thing. We consider that part of the adventure of dining out and trying new places.
The service has been, for the most part, pretty good, but not great, although I think part of the problem is that we Americans are always in a hurry, even when we eat out. Hey, what's the rush? If you want fast food, served quickly, go to a fast food restaurant.
We have found those waiting on us at La Hacienda to be very friendly and helpful. We have been waited on promptly on each occasion, but we have normally been there on perhaps the less than busy evenings, so I cannot speak to how the service is on Friday and Saturday evenings. I like the $2 Margaritas, too. :-) |
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By: Kristen
Date: 4/13/2007
From: Palm Coast
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My friends and I work nearby and always stop by on Friday when we get off. First let me say that Mondo and his wife do a GREAT job with one exception...the wait time is not good. But I understand cause it's LOTS of people on Fridays. We usually get some kind of appetizer to share and I want to say that the nachos with beef and cheese is GREAT! The bartenders could pay a little more attention but I also understand that it is PACKED at the bar on Friday. USUALLY one of us girls in the group goes to get our drinks because it seems you get faster service if you have the right...ahem...equipment. |
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By: Floridagirl
Date: 4/11/2007
From: Palm Coast
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Food was excellent, service good, drinks tasty. First time I had been there in over 2 years... I missed out on a lot. Will not wait that long to go back. Worth the money. |
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By: Nelly B.
Date: 11/23/2006
From: Palm Coast
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This restaurant is one of only three of four in Palm Coast that we will eat at any more. The staff is very nice, considering the slight language barrier, and the food has always been terrific. |
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By: T.M.
Date: 8/9/2006
From: Palm Coast
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Just plain terrible food. Chicken is covered with powdered "spices" which taste terrible, and a bit greasy. Save the ground beef for Taco Bell, I've never seen it at a real Mexican restaurant. I grew up where Mexican food places were everywhere, so every time I'd get my Mexican food craving I'd give this place another chance, and every time I'd be equally disappointed. It's hard to believe the owners eat this food themselves. Go for the Margaritas and salsa, avoid the meat! |
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By: Ed
Date: 8/8/2006
From: Palm Coast
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Great place for Mexican food. I have visited many times and have been satisfied with the service and food. My favorite is the La Hacienda Salad which is a Taco beef salad in a shell topped with sour cream, chopped tomatoes & guamola. Worth the visit. |
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By: Doris
Date: 8/4/2006
From: Palm Coast
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Have eaten here several times since La Hacienda opened. Food and service have steadily gone down hill. What I really don't understand is the filth that remains not to be cleaned up. Also dirty tables and bar while staff are chit-chatting at the hostess stand. Christmas decor not taken down in one maybe, two years! Dust collectors. Would be afraid to see what the kitchen looks like. I will no longer go here which really is a shame. Had potential. |
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By: Peter
Date: 7/9/2006
From: Pallm coast
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Ewwww! We have been there at least 4 times! The first time was nice... the rest were horrible! The shrimp were burnt, and the rest were just a mess of slop and beans! The wait staff acted like they were doing us a favor by serving us! Never again! |
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By: b hall
Date: 6/14/2006
From: Palm Coast
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We enjoy the Food, Atmosphere, and Service a great deal! Tried many menu items-all were wonderful. Service and attention- super. My family will be back! |
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By: Jason
Date: 6/13/2006
From: Palm Coast
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I couldn't tell you what the food is like. I've tried them 3 times for lunch. Every time it wasn't busy however, waiters and staff repeatedly walked by us with no acknowledgement at all. Sat for 5 to 10 minutes each time w/o even getting a menu. The last time it was laughable. As we left the girl I was with spoke Spanish heard one of them say as we walked out the door. "oh, ther're leaving?" What a joke this place is! |
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By: Dina
Date: 4/10/2006
From: Palm Coast
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My partner and I eat here with our employees at least twice a month. We all love it. The food is great and so is the service. You should check it out on a Thursday night for there Karaoke with Ms. Patti. you'll have a great time. She's a lot of fun. Keep up the good work guys. |
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By: Braznut
Date: 2/27/2006
From: Flagler Beach
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They should be ashamed to even call themselves a Mexican Restaurant. The atmosphere was fine, but the food flat-out sucks! I have never had Alfredo sauce used as white sauce before eating at this place. My burrito tasted like BBQ for God's sake! I won't be back. |
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By: Sue
Date: 2/13/2006
From: Palm Coast
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My husband and I have eaten here twice. We love their salsa, it's hot and has a nice kick, the chips are so-so, but who can taste them over the salsa! :) On both occasions our meals were very good. Service is not stellar, but the servers have been pleasant. |
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By: Happy Customer
Date: 2/13/2006
From: Palm Coast
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I for one am SHOCKED with the bad reviews. My family eats here often and ALWAYS have SUPER servers and SUPER food. Everyone I know LOVES this place too! Maybe I should get them to write reviews to bump the awful reviews off! Keep up your good work! |
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By: Arlene
Date: 11/21/2005
From: Palm coast
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Have been there three times... everytime the service and food gets worse. The service is slow and they act like they are doing you some kind of favor and the attitudes just plain stink. My shrimp fra davilo was burnt and smelled like it was old... disgusting. Never again. Everyone there looks like someone has just beaten them or someone has just died. There is never anyone in there either... how do they survive? |
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By: Rita
Date: 11/1/2005
From: Palm Coast
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We ordered take out from here and learned our lesson. We will NEVER eat anything from here again! The service was HORRIBLE and the food wasn't even cooked! |
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By: T.G.
Date: 10/26/2005
From: Palm Coast, FL
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I am very disappointed in this place, started out pretty good but declined on the fast track! Food is poor quality and the price is too high for what you get. Service is lacking as well. What happened? Place really needs to get back on track fast or shut their doors! So sad for a place that in the very beginning was a good place. The owners need MOTIVATION : Time to call on Tony Robbins! |
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By: Helen
Date: 10/21/2005
From: Palm Coast
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Used to be decent when it first opened but now its generally filthy and food lousy - TV dinner mexican quality! Just avoid if you have any taste. |
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By: AJ
Date: 10/21/2005
From: Palm Coast
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Very bland, and hellloooo burritos and enchiladas are meant to be different items!! This is for gringos who don't know better. |
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By: Cynthia
Date: 10/20/2005
From: Flagler
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I enjoyed this place. I always eat the burritos or enchiladas...yes they are messy but that is how I like 'em. Granted it is Americanized Mexican but that is ok with me. When visiting my father in Texas, numerous times, I have tried it all. I even went "authentic" Mexican once...not too many places hang their meat in a window! I will stick with La Hacienda and my Ameri-Mex food. |
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By: Tim
Date: 10/17/2005
From: Palm Coast
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I was not impressed at all with this place. The food was flavorless and it looked like swill on the plate. I've had Mexican all over the country and this is by far the worse I've eaten. The service was inattentive too. |
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By: Sanguinia
Date: 9/25/2005
From: Bunnell
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This place is decorated so nicely, that my family and I thought it couldn't be anything but a winner. The service was great. The food was bland. I went in there excited to finally try some fried ice cream, as my husband and mother in law were explaining to me how good it is. The "fried" coating consisted of cinnamon and sugar frosted flakes. I was so dissapointed as were my husband and mother in law. We won't be going back. sorry. |
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By: TOM AND LAURIE STEFFENS
Date: 8/6/2005
From: PALM COAST
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FIVE STARS FOR FOOD AND ANOTHER FIVE STARS FOR SERVICE AND ANOTHER FIVE STARS FOR PRICE - JAVIER IS AN EXCELLENT WAITER WHO TAKES CARE OF MY FAMILY EACH AND EVERY TIME WE VISIT - ABSOLUTELY THE BEST IN TOWN! |
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By: Lulu
Date: 8/4/2005
From: Flagler County
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Very dissapointing and not a good experience. Service was not very friendly and had trouble understaing our questions. |
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By: George G.
Date: 6/22/2005
From: Palm Coast
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I finally got to visit here for lunch and was very dissapointed. I found the service "strange" and the food very sloppy and bland. Not the worste Mexican food I have eaten but far from the best. I would not visit again! |
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By: Tamara
Date: 6/12/2005
From: Palm Coast
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Bland. No spice. I ordered the Enchiladas and they had no flavor to them. The monster margarita was good. My son enjoyed a chicken quasadilla which was better than mine or my husand's order. |
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By: Rob
Date: 4/8/2005
From: Palm Coast
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We felt the food was good and reasonably priced. The staff was friendly. The food was served hot. I'd go back for my Mexican "fix". |
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By: Joan
Date: 2/8/2005
From: Doylestown, PA
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As a part time resident of Palm Coast, I find myself at La Hacienda quite frequently. Of course, I get the same thing everytime (the steak strips and potatoes in the green sauce which is served in a hot lava rock type bowl) and it's delicious! Granted it's not the absolute best mexican food I have ever had but it's good. I have always had good service and even if they may not be completely fluent in English they always want to please. |
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By: Bored
Date: 1/21/2005
From: Palm Coast
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this is NOT mexican food....maybe mexican food from a can! I have ate there several times (hoping it will improve) but only going home sick to my stomach! I have ate mexican food more times then anyone will ever believe,growing up in Texas, and this is not mexican food. Nothing close to mexican food. Can't we get another restuarant to replace it??? |
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By: Grand Haven resident
Date: 12/2/2004
From: Grand Haven
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If you want reallly good mexican food. Drive to South Daytona and Maria Bonita's. I've had mexican food in Calif, So Florida, Texas and N Carolina. Maria Bonita comes closet to really good Mexican Food. Yes, it is a little of a drive, but worth it. |
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By: bill
Date: 10/22/2004
From: Palm Coast
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Tryed It about 4 Times, Never Again! Poor Excuse For Mexican Food. BRing Back Raymonds!! |
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By: happygirls
Date: 8/21/2004
From: flagler
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I have been there many times and it gets worse and worse so I stopped going.. I have nothing good to say about this restaurant...Just DON'T GO |
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By: Alexia
Date: 8/6/2004
From: Palm Coast
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This is not good Mexican food at all. I have had Mexican all over and this is far from being close to authentic. It's expensive, uncomfortable, and service poor. Palm Coast needs to raise its standards. |
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By: Teresa Grocki
Date: 7/17/2004
From: Palm Coast
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We have been there 3 times and three times left empty plates!! This is by far the best all around restaurant I have been to in years...and I leave satisfied, a pair of perfectly made Margaritas under my belt & I love that they will answer you in Spanish if you try to speak it! Javier is a wonderful attendant and treats us to small talk each time we come in...THIS should be the area's #1 restaurant...I love the Veggie Platter...I like to get a side of guacamole it's fresh, home made, not from a package!! Lime with everything - mmmmmm! Javi makes the best Margaritas, so try to get him to make yours...hope to see you there...they have karaoke and dancing to Latin music (HOORAY!!)on Fri & Sat & I haven't ventured out in the night yet, but intend to, need a date? Take me to La Hacienda! |
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By: Tessa
Date: 7/17/2004
From: Palm Coast
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The 3 times I went to La Hacienda, I sat comfortably (I am VERY thin and had no trouble with the seats). Went for dinner each time, and Friday night had lots of little kids, so we think that it's a place kids like to eat...saw them all eating and behaving well..our attendants , yes, they were many, but this is how you are served in TRUE Mexican places..."it's a family affair" and they are all trying to be helpful to you. You REALLY have to understand the Spanish culture to "get it". Our food were always tasty and when my sister in law orders her enchiladas, she always gets the shredded beef instead of ground beef...she eats every bite! We have never had a bad experience there, and love the artwork on the walls and the Mexican music...authentic, and also, we don't go there "in a rush" like most people, in & out...when you dine out, you have to learn to relax and not be in a hurry...good company, good conversation, and you will have a great time!Also, get those superb 'ritas...pure heaven!!! |
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By: root
Date: 7/5/2004
From: Palm Coast
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the food was pretty good try the pableno chile reonos and the giant margareta they have got some new chairs thank heavens! |
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By: Jim
Date: 6/3/2004
From: Palm Coast
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This place is still my favorite. Service could be better but for me the portions are big enough and the food is great. I have never had a bad meal there.
I also want to point out that they do not add 20% to your bill. They might do it for large parties but they have never add a tip on my bill. |
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By: Julie
Date: 2/19/2004
From: Palm Coast
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We've been to this restaurant on several occasions and have enjoyed each time. I especially enjoy the Chicken Vera Cruz. My husband always gets one of the house specials and raves about it! Service & price are average, but food is great. Authentic and flavorful!!! Even our 2 finicky kids love it there. It's nice to have somewhere different to go! |
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By: Joey
Date: 2/15/2004
From: Palm Coast
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Never again will I return to this place. As others have said, prices are SKY HIGH and portions are smaller than ever. You never have just one server throughout the night. Almost all do not speak the English language. Food was so-so but as I said portions were very small. I would drive to Daytona for a better mexican experience. |
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By: Alex
Date: 1/7/2004
From: Palm Coast
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My wife and I did not have a good experience on our last visit. The food was so-so and be forewarned: the prices have increased and a 20% tip is automatically added to your bill!
The food is not authentic Mexican, trust me.Unfortunately, you have to travel to Daytona or Orlando for good, reasonably priced mexican food. Skip this place. |
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By: Mike
Date: 12/31/2003
From: Daytona
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Was trash. Food tasted like it was covered in canned spaghetti sauce. Prices were way too high for ground hamburger and shredded chicken and tortillas. You could go for filet mignon for the prices they charge. |
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By: David
Date: 11/18/2003
From: Palm Coast
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I guess if you want, what these people call, "real mexican" go here. Be sure to go here also if you want an uncomfortable, over-priced, under-sized portion, poor served meal. However, if you are like many Palm Coast upper crustians be sure to go here for the great Mexican feel, wonderful sexually liberal ways of the servers, and a place where you can discuss with your friends from the AARP how much fun you had the last time you were in Cancun. |
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By: Jim
Date: 11/16/2003
From: Palm Coast
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I have visited La Hacienda many times. I think the food is fantastic. The staff are very casual as far as service goes but I enjoy that. I have read many of the comments listed and I do agree with the sitting issue being uncomfortable. The seating against the wall tends to be very uncomfortable but simple solution if your visiting. Sit in the middle. I hope La Hacienda contunies to provide our community with great food. |
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By: JIM
Date: 10/23/2003
From: Volusia
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THE PORTION SIZE WAS VERY SMALL, THE
FOOD CAME OUT COLD AND THE SERVICE WAS
TERRIBLE. THIS RESTAURANT WILL
GO OUT OF BUSINESS VERY SOON IF THE
OWNER'S CONTINUE WITH STATUS QUO. |
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By: Barbara
Date: 9/23/2003
From: Palm Coast
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I have enjoyed this restaurant numerous times. We sit in the middle and find the seating comfortable. The seats by the walls are not. The food is good, the service is good and I like the people that work there.
We go there often and enjoy it. |
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By: M. Marie
Date: 8/4/2003
From: San Juan, PR
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I just had to say that when it comes to Auth Mexican Cuisine/Dining La Hacienda knows what it's doing. If you like your Mexican a little on the American side then by all means go to Taco Bell, Rio Bravo, etc. but if you like living on the edge then La hacienda not only brings the taste of Mexico to Palm coast but also the experience... Live on the edge, go ahead enjoy the difference, I promise that you will not regret it! |
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By: Michelle
Date: 8/4/2003
From: Tampa
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Let's begin with everyone comparing this Authentic Mexican Rest with Rio Bravo or any other Aerican Tex-Mex Rest as if they can be put in the same category. La Hacienda is REAL MEXICAN food and for those that know the difference it's worth the time & money. The atmosphere is as close to Mxico that you are gonna get and that includes the seats, I personally am glad that it's not Americanized because then it will be just another American Taco Bell/Tex-Mex Restaurant....So for those of us that can really appreciate the Spanish/Mexican food, music & culture then you are in for a treat! ;o) |
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By: Dave
Date: 7/18/2003
From: Palm Coast
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The food is pretty good. There are 2 much better restaurants in St. Augustine---but not bad. The seating is horrible and the prices are astronomical for the qulaity of food, atmosphere, and wait staff. Of course its Palm Coast so I will go back since there is nothing else |
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By: robin
Date: 5/23/2003
From: st augustine
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I JUST WANT TO SAY THAT 'LA HACIENDA' IS A GREAT RESTURANT WITH WONDERFULL FOOD. IT DESERVES MUCH MORE THE THE "FAIR" RATING MOST HAVE BEEN GIVING IT. GREAT FOOD AND QUAINT ATMOSPHERE MAKE 'LA HACIENDA' A MUST. |
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By: LUCRECIA TORO
Date: 4/8/2003
From: Palm Coast
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BEST MEXICAN FOOD, I EVER HAD, THE SERVER
ARE VERY NICE. |
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By: Chris
Date: 4/7/2003
From: Palm Coast
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I do not see what people like this place. Service was poor, the seating terribly uncomfortable, and the food was awful. Mine was presented as one big sloppy mess and was spicy with no flavor what so ever. |
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By: Linda Friess
Date: 4/7/2003
From: Palm Coast
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Food totally not memoriable. Staff had not a clue and unco-operative. Won't waste my time again.
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By: Hole in One
Date: 1/11/2003
From: Palm Coast
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I was disappointed with my visit to La Hacienda. A colleague recommended it and I saw nothing very appealing. First off, it is very uncomfortable. We were fidgeting in our chairs with discomfort. The service was difficult as the server spoke very little English. The food was bland and very "sloppy". I have eaten Mexican food many times and this was by far the worst. |
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By: Jooper
Date: 12/7/2002
From: Palm Coast
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So so food and very uncomfortable seating. Food was rather bland and looked very "sloppy". Service was okay when we ordered but when we asked questioned off the menu, the server couldn't speak English enough to answer them. He didn't even understand when we asked for him to get someone who could. |
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By: Nita
Date: 11/27/2002
From: Palm Coast & Columbus, Oh
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SEATING IS TERRIBLE!!! Food is so so. Not much better than Mexican fast food. DIRTY FLOORS! NASTY BATHROOM! There has to be better Mexicn food in the area with comfortable seating and a clean bathroom. |
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By: Ernest
Date: 10/24/2002
From: Palm Coast
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The chairs are definitely not comfortable, but the place is clean. Staff tries hard but sometimes short on speaking English. Food is not as good as expected (Rio Bravo is better IMHO) - it just isn't as authentic as it should be. Prices are much too high for quality and quantity. Ambience is appropriately tacky. |
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By: Mitzi
Date: 8/30/2002
From: Palm Coast
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When I went, the prices hadn't apparently gone up as much as they have recently. My only complaint was that the wait-staff spoke basically no English. I asked for a particular item, and the waiter was dumbfounded. I tried my hardest to explain what I wanted, and he still didn't get it. When he brought out my food, it was absolutely not anything close to what I had asked for. Then I had to request each individual item, salsa, quacamole, etc. It wasn't much fun cause the chairs hurt my bum and needless to say, we haven't been back since. |
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By: Robert
Date: 6/3/2002
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