Growing up in El Paso Texas I believe about half of my diet was Mexican food. So, I like Salsa's good authentic Mexican food. The margaritas are terrific and the new atmosphere is also nice, although it does tend to cater to what people expect to see in a Mexican restaurant. If those people who hate the place would just stay away maybe I could get a seat in less than 1/2 an hour. ;-)
This place is always busy so we decided to give it a try. I was not very impressed. The food was mediocre at best at the service left a lot to be desired. I have eaten great Mexican food while traveling on business. This was not anywhere near what I had expected. If you have never had great Mexican food before then this would be O.K. Maybe a slight step above Taco Bell, but not by very much.
I just had the worst experience I've ever had in a restaurant! I was mortified! After being a repeat customer off and on for over 2 years, I really couldn't believe the experience I just had. I'll never be back! Always thought the food was very good, but the service is something that needs huge improvement. I couldn't tell you how many times I have been there, felt uncomfortable.. Because the waiters stay behind the cashier and stare and laugh because its a joke of who wants to take care of you. I never feel special after spending a lot of money and even tipping decent to those who deserved it (Mario & Maria).
My mother wanted to spend her birthday dinner there, and the little short waiter was very rude and argumentative, he tried to tell my mother she was wrong when she ordered her sweet tea. The cheese dip was cold, he said, "only one salsa for each table (there were four of us), and then made a comment, that "no one wanted to wait on us." How nice was that? I truly hope they go out of business, because they will never receive another penny from me! How do you treat your customers like that and and stay in business? This isn't mt first bad experience there.... Too many chances, but they blew it! One upset customer!
This restaurant can get very crowded at some times but it's worth the wait. The service is not the best and it's not the most cared for place, but the food is great. I love their fajitas which are large enough to share. The ceviche is very good too, plus I highly recommend a pitcher of Margarita. Look for coupons in local mags.
The hostess was nice and friendly and seated us in a booth. Unfortunately, the server was not as friendly and quite abrupt. The booth was uncomfortable with torn seats and very low from wear. The menu is large and full of all the usual typical Mexican items you see everywhere else. Portions were large and tasted OK. Cocktails were VERY sweet. Wouldn't rush back!