If you've never had good Mexican food then you'll be fine with this place. However, if you like good Mexican, then you'd better just bypass this place...as fast as you can. A trip to a fast food Mexican restaurant will be better then this place.
Many a times, proper signage and a well trained and caring staff, including intelligent management can quickly avert a simple problem or misunderstanding ... unfortunately this was not one of those times.
What was to be a simple quiet dinner out during a mild rainy evening on Thursday, May 15, 2014 with a family member and a close friend at a place I have visited on more than a casual basis, turned into a regrettable decision. As in past visits, upon entering the restaurant, my brother and myself seated ourselves at the first available booth in sight. Both of us have mobility issues. We were accompanied by a very good family friend from Orlando who had never been to this restaurant. She excused herself to use the restroom. I was engaged in conversation with him when our server introduced herself and without skipping a breath immediately told us that we could not remain seated at our chosen location because it was reserved for parties of six. She pointed to another booth which could accommodate up to a party of four and bluntly told us, "I can't let you have this table." I pointed out to her that the three of us were somewhat substantial in size and would appreciate it if she would let stay. The restaurant was in no way near half full and ample seating for any number of parties were readily available, including a corner booth that could easily seat six or more people. There was no signage on our table with a requirement limiting the minimum number people. The server's lack of social tact and repeated reluctance to serve us quickly escalated us to request to speak with her manager. Annoyed, my brother questioned her if she would prefer we just left and took our business elsewhere, when a man who appeared to act like the manager approached and rebuffed us with a curt response affirming our option of staying or leaving and dining elsewhere. Realizing that it would be pointless to argue, we vacated the booth and exited the restaurant, hesitating only long enough to await our friend's return before driving off. To our good fortune, this experience prompted us to visited a newer upscale Latin/Mexican inspired eatery nearby which had been highly recommended to us by others on previous occasions. We definitely were not disappointed with the food, service, atmosphere and/or choice of seating there.
Could all of this be handled better? Definitely. Proper signage would have alleviated any doubt to any customer where to sit. Having a greeter who would also seat customers instead of leaving it up to their patrons to chose where to sit would have been another. Training the staff including management how to be more accommodating, reasonable and socially conscientious would have been a definite plus.
We visit here for lunch occasionally, usually on my husband's request. The food is good, but the service is okay and we are satisfied with our meal. HOWEVER, some friends talked us into doing Taco Tuesday with them a couple of times this past fall, and it was awful. The margaritas were watered down both times (not sure if there was any alcohol in them at all), and we had to seek out the server ourselves if we needed anything. The tacos were good for .99. We will stick to lunches from now on.
The salsa tells it all. With a name like salsas you would think they would have decent salsa. Walmart makes better salsa. And if you dare to ask for a spicier salsa they bring you the hottest salsa imaginable (I am sure they sit in the kitchen and laugh at the gringos). The food is OK for Palm Coast, but they could do so much better. The service is atrocious. I don't think I have ever seen a smile out of any server. It is a shame because a decent Mexican restaurant would make a killing here. Come on Salsas, step up and give Palm Coast what it wants.
Wow...other than atmosphere, I fail to see the appeal here. Granted, it is a very nice building and the ambiance is definitely there. Our waitress was, at best, surly and didn't bother asking us if we enjoyed our food. She came back later to take away our dinners, smelling of cigarette smoke. My fish tacos were strangely wrapped in aluminum foil and upon opening, I was greeted by three very soggy, limp shells and seemingly microwaved shrimp. The shells fell apart / disintegrated upon contact. Rice was clumped, tortilla chips were clearly tostitos...Geez, this cannot be the best "Mexican cuisine" Palm Coast has to offer. Swing and a miss. I would not recommend. I might give this place another try in the future...but in the distant future.
Went to Salsa last night got there around 8pm. My daughter and I ordered our drinks & food and got our chips and salsa. The waiter came back and said I have some bad news, I said what's wrong I thought maybe one of our dinner entree's was not available. The waiter tells me our Debit/Credit machine is down do you have cash? I said no I don't carry cash. He tells me let me go see how much your drinks are. Comes back and tells me the total is $6.95, I said I'm real sorry but I don't have cash, I told you I only have a credit card. He tells me ok, I will cover your drinks "YOU CAN LEAVE NOW"... I was so embarrassed, while other customers were looking at us. I told my daughter lets go.. This was my first time at this restaurant, and I will NEVER go back. This was so unprofessional and distasteful. They lost a great patron.
My husband and I love this place. It has the best Mexican food anywhere. We love the Fajita Quesadilla. They are delicious. They are so generous with their food too. I always go home with a box for lunch for the next day. So glad they came to Palm Coast!