Talk about an awesome meal, whether it be breakfast or lunch, Grace's Place should be on your list. Open seven days a week til 3 pm.
Chef John, from the FAA Training Center, is the new chef who will please your pallet. Our favorites-homemade potato pancakes, western omelet, fresh bagels. fresh fruits, Reuben sandwich and of course, a liver wurst on rye. Let's not forget the great service too. Also, a wide variety of Dr. Brown sodas.
We previously wrote a review in July and gave Grace's Place a good rating; however, today we returned with 7 guests and were somewhat disappointed. We hope the owner reads this review because we want to see this deli succeed in Palm Coast.
We arrived at 9am on Saturday and there were maybe 30 people in the restaurant and most,were almost finished with their meals.. We were promptly greeted by our waitress who took our drink order. After placing our food orders we waited approximately 45 minutes before the food arrived. In the meantime, the restaurant had maybe 20 people which is not a large crowd for this restaurant. We noticed that parties of 2 or 3 who arrived after us got their meals faster than us. We also noticed that another party of 5 adults and 2 children waited as long or longer than us for their food and we could tell they weren't happy waiting. When our food arrived, it was "piece meal" meaning the bread and/or bagels were missing (they came later). Problem was that the food was cooling down before the bread arrived. There were a few other problems with the timing of the food but overall the food was good. As I said, we want Grace's Place to prosper but if its patrons wait too long for their food (without any valid explanation), and when the food arrives things are missing from the order. they may not return. Staff was friendly but that alone does not make for a successful restaurant.
I love this place!! Consistently well made food and service. If I ask for eggs over medium that is what I get every time. This is the only place in Palm Coast that knows what over medium means. Not only that but once I was in the mood for eggs Benedict but it wasn't on the menu. The chef gladly made it just for me and the hollandaise was fresh and delicious. Great sandwiches too. They do it all with great quality ingredients and they care about your experience. The dining room is so cute and bright also. Lots of great local art on the walls that you can buy. I love any place that supports local art. They even have a family restroom in addition to the ladies and mens rooms and they are always spotless. I've ordered food to go and they have it ready quickly. They will even deliver to my office quickly and with a smile. Thanks Grace!!
Been a long time resident of Palm Coast. Heard about Grace's Place and was excited because we don't have a lot of restaurants. Went to lunch around 1:30. We walked in and looked around expecting to see a sign as to whether we should wait to be seated or seat ourselves. Nothing. We saw a bunch of employees rushing around, but no one to greet us. Even the people behind the deli counter didn't even to offer assistance to us. We finally asked the deli counter employee if we could just seat ourselves and they said yes. We found a table. We were greeted by our waitress and brought our drinks. From there on out, our experience worsened. After placing our order it took over 45 minutes for 1 "special ed" sandwich and 1 cobb salad to be made. Granted there was a large order put in right before our's, but still 45 minutes? We weren't brought our sides, we had to ask for our potato salad, french fries, and our dipping sauce, all which were ordered with the meal. Then I realized that my sandwich was a BLT. We told the waitress that the turkey was missing. She apologized and in 5 minutes brought out a plate of cut up turkey and stated "if the kitchen had to remake the sandwich, it would take 20 minutes, so here, I brought out the turkey to add"! I was appalled. Not to mention that a Special Ed sandwich is basically a Club which should have also had Ham on it. But we didn't say anything because we were so shocked that she brought us out our own turkey to add to the sandwich. If I had wanted to make my own sandwich, I would have stayed home. But we DIDN'T want to wait another 20 minutes, so we just added it. We were told that they would comp our sandwich since it was messed up. We said ok, that works.
The avocado on our cobb salad was hard as a rock. Could barely chew it. I understand that avocados can be seasonal, but take them off the menu/salad during those times of the year. She didn't bring us the right salad dressing for our cobb salad and when we asked for the correct kind, she came back minutes later to tell us there were "out of blue cheese dressing". Seriously, had we known that, we may have pick something else on the menu. But again, we weren't going to send anything back because we were starving.
We repeatedly heard the servers apologizing to their tables because the 8 person table that came in was holding all the orders up. We finish eating and we look around waiting for our bill. We waited 20 minutes for our server to bring us our bill. Again, she apologized because the 8 person table was slowing everything down. She hands us the bill stating that they comped our drinks for the long wait. She completely forgot to comp the sandwich but we ate it, so whatever. We just wanted to leave.
I will never go back. Worst experience ever at a sandwich shop.
I first tried this place about a month after they opened. It has been awhile and I thought I would give it another chance. However, once again I was disappointed. When I first walked in to purchase a simple buttered bagel, the girl at the counter had her back to me and did not even recognize my presence for nearly 2 minutes or so. What I found was the same experience as the first time I tried them. I ordered a cinnamon-raisin buttered, untoasted bagel. Their bagels sell at $.60 for a bagel with nothing on it. They charge $1.79 plus tax for a buttered bagel. The bagel was stale and had garlic flavor mixed in where it had touched other bagels. The butter appeared to have been left out overnight and had spots turning rancid. For the additional charge of $1.19 for the butter, one would expect, not only fresh butter, but to have the butter put on the both sides in a fair quantity. The girl smeared this butter on the bagelís one-side and mushed the other side into it. If I had to guess, I would say the total amount of butter was about one teaspoon, if that. A pound of butter in the grocery store is an average of around $2.60. Commercially purchased butter should cost less than that. Yes I understand overhead very well, but . . .
Bagels were not cooked properly. probably too much flour or something - dry, almost stale-like. dense. not chewy like boiled bagels should be. served cold hot chocolate. fried chicken was like a baked chicken tender. ceiling was dripping near our table - not fixed during our entire meal. place was pretty. appeared clean. waitress gave us our receipt, took so long coming back that we went to the front to pay - told to sit back down and wait for our waitress. disappointing. Miss Best Bagels and Deli too.
It took me awhile to come here after it changed names but I was very surprised and happy to see a new brighter decorum. The employees, some even from the old store, look sooo much happier then they used to. The food is about the same to what it was before so it is still very good. Service from what I was told wasn't doing as well as before but they were very fast and efficient when my wife and I ate around 1:00pm. I guess they are just getting more into the swing of things. I noticed she is supporting local artists by decorating her walls with their paintings which I think is amazing since it is so hard to advertise stuff like that in a town like ours. Over all I just have to say the food is wonderful, I love being greeted as I walk in with a smiling face, and I love how Joe, I believe, always knows what I want and sometimes even has it ready for me before I'm even through the door.
So glad to see all the friendly faces at Grace's place. From the first time we went in there the people were very warm and welcoming. The service is good and the food is great especially the cucumber salad. The bagels are the best.
So are all the other goodies.
WELCOME GRACE AND STAFF WE ARE GLAD THERE IS A GOOD PLACE IN TOWN ESPECIALLY FOR BREAKFAST.