Always a pleasure dining here. The staff is very friendly and attentive, but what puts this restaurant above and beyond is the chef and owner. Upon hearing we were vegan he immediately came out to speak with us asking what ingredients and pasta we liked and custom made a dish for us each! They were both different and exactly what we were craving. The quality of ingredients are superb as well. After dinner he came back out to see how we liked everything and spoke with us for about 20 minutes. He is such a nice person with a huge passion for what he does. He truly loves his job and going the extra mile to make each individual happy. He said anytime we are thinking of coming in to give him a heads up and he will have some vegan dishes prepared for the elegant dining nights. Whether you are vegan or not, you will definitely be catered to at Giabella! Best Italian in the area, I guarantee.
*Note: The first time we came it was super busy and we did not meet the owner at that time, although we still got a delicious vegan dish. The second time there were only a few tables and he had the time to personally come out and had remembered a table coming in the week before ordering vegan dishes and wanting to come out to speak with us, but not having the opportunity to do so.
We usually get delivery but have eaten in a few times. This is simply the best Italian food in Palm Coast! We have never had a bad or mediocre meal from Giabella ever. If you try them once you will be hooked. The pizza is great the chicken bianco is to die for. Try the chicken Parmesan or chicken Frances and chicken picatta is marvelous. If you want seafood try the pesce di mare, superb.
First time ordering here, I did a delivery, waited almost an hour for the food, which is expected during dinner hours. The food had a packaging issues and was all over the place the driver apologized and took the food back and said she would be back in 15-20 minutes with new food. After almost another hour of waiting I called to see what was going on, was placed on hold for ten minutes, while on hold, a new driver showed up. I received a new order but was missing part of the kids meal. At this point I was rather frustrated with the company. The driver could tell I wasn't satisfied, he called the owner, came back to our house. The owner was extremely polite, apologized, wanted to hear what was going on (didn't just make excuses and ignore my frustration) gave us a discount for the meal, they handled the situation very well.
I don't write reviews and was going to make an exception for what originally was turning out to be disappointing, however, accidents happen and with the way the driver and owner resolved my dissatisfied experience, we will happily order from them again. I had a chance to eat the lasagna I ordered (which is a couple dollars cheaper than the other Italian pizzerias) was delicious! It tasted homemade and surpassed any of the others I have tried around here. My daughter who is going through that picky stage loved her spaghetti. The bad part of our service was due to training a new employee, busy business, and accidental packaging issue none of which affected the quality of our food. Great food, owner really cares about his customers and wants to make sure they are satisfied. Extremely impressed.