We usually get delivery but have eaten in a few times. This is simply the best Italian food in Palm Coast! We have never had a bad or mediocre meal from Giabella ever. If you try them once you will be hooked. The pizza is great the chicken bianco is to die for. Try the chicken Parmesan or chicken Frances and chicken picatta is marvelous. If you want seafood try the pesce di mare, superb.
First time ordering here, I did a delivery, waited almost an hour for the food, which is expected during dinner hours. The food had a packaging issues and was all over the place the driver apologized and took the food back and said she would be back in 15-20 minutes with new food. After almost another hour of waiting I called to see what was going on, was placed on hold for ten minutes, while on hold, a new driver showed up. I received a new order but was missing part of the kids meal. At this point I was rather frustrated with the company. The driver could tell I wasn't satisfied, he called the owner, came back to our house. The owner was extremely polite, apologized, wanted to hear what was going on (didn't just make excuses and ignore my frustration) gave us a discount for the meal, they handled the situation very well.
I don't write reviews and was going to make an exception for what originally was turning out to be disappointing, however, accidents happen and with the way the driver and owner resolved my dissatisfied experience, we will happily order from them again. I had a chance to eat the lasagna I ordered (which is a couple dollars cheaper than the other Italian pizzerias) was delicious! It tasted homemade and surpassed any of the others I have tried around here. My daughter who is going through that picky stage loved her spaghetti. The bad part of our service was due to training a new employee, busy business, and accidental packaging issue none of which affected the quality of our food. Great food, owner really cares about his customers and wants to make sure they are satisfied. Extremely impressed.