I had my family in from up north this weekend. I have been ordering from Mezzaluna's for YEARS and I always brag about it to my family. I was so excited for them to try what I believe to be the best pizza I have ever had!! I ordered various dishes, but the pie I was most excited about was the large half buffalo chicken and half supreme (the works) pizza. The food arrived, and to my dismay the half of my pizza that was supposed to be supreme was just plain cheese! I of course understand that people make mistakes, but I was upset because my family was really looking forward to the supreme pizza. I called to let them know about the mess-up, where I was met with an incredibly rude, "Well, YOU told me you wanted cheese. " I asked for a manager, and the manager apologized and said she would send a supreme pizza my way. I thanked her and hung up. I had to wait an hour for my next pizza, so in the meantime we ate what we had because we were all starving! Once the pizza boy got here, I took my pizza and as I was about to close the door, HE ASKED FOR THE OTHER PIZZA BACK!! Are you kidding me? I was absolutely disgusted with how tacky this transaction was. handled, and I called back to tell the manager so myself. (He CLAIMED to know nothing about it, yet he still could have been a bit more apologetic.) I have worked in a restaurant for years, and I would never complain like this unless I experienced something absolutely atrocious. The staff working tonight should be ashamed of themselves, because they just lost some incredibly dedicated customers. I wouldn't be caught dead associating myself with such tacky service ever again.
Their pies are the best ever i am 49 yrs old and Ive been in Fl. since I was 13 any never have i found pizza pie like up north It's a little more than all the deals from the other pizza places but it is worth it every penny. I'm on a very tight budget being on disability but I splurge for Mezzalunas. If you haven't tried it you are missing out ..The pies are to die for and so are the calzones and the meatball heros OMG!! better then homemade!! and of coarse last but not least the garlic knots ..the only complain I have is that there's not enough sauce that comes with the calzones or the garlic knots other than that if your eating at any other pizza place your messing up big time..and it's a shame your closed on Mondays but I understand.
Thank You for having such a wonderful place to eat.. and one last thing delivery is fantastic Ive never gotten food that hot from a delivery before from anywhere you need to show the other people how its done to get food that burns your mouth from a delivery is amazing! from the Trampert Family Thanks and keep up the fantastic work!
The food and service here are excellent. Longtime customer for the other location and here since they opened. I live on the other side of town but this is my place when i'm in the area. Mike is a class act.