I ordered some garlic knots and a 12 piece medium wings. The wings were dried out and cold the garlic knots were also cold. It took the delivery guy an hour and a half to deliver my food. This is the first bad experience I've had with Sami's pizza maybe it's just the crew that's working tonight.
Just moved here from Boston this past year. My husband found Sami's less than a mile from our house. We were pleasantly surprised. The pizza was absolutely awesome! The service was great and the price was right. The owner Jeff went out of his way to treat us with kindness. We've been there a few times with my niece, nephew and their kids. The owner was so nice to us! Even waited on our table at one point! This is one of our favorite restaurants!
The very first time I went to Sami's I walked in to order a few subs To Go. It was the most uncomfortable experience I've had in a long time. While I was sitting there waiting I observed them with other people and listening to how they spoke to them. I was so embarrassed I had to leave and continue waiting for my food to be ready outside. The food was fantastic that's why I continue to do business with them but delivery only. What I'm saying is I feel Sami's makes the best subs in town and I feel they need to focus on maybe catering to deliveries more than a sit down restaurant. I would only recommend this place for delivery only not a place to come in and sit down
If you want to go out to eat and be abused, just go to Sami's. I went with a large party of people to Sami's about a week ago. We probably spent about $130-150 on food there. Well, I wish I would have walked out. My aunt and uncle had ordered two steak hoagies. My aunt wanted raw spinach on her hoagie instead of lettuce. Well, the manager would not make the substitution. Ok, no big deal right? When the subs and the rest of out food (pizzas and salads) come out, the one steak hoagie obviously has less meat on it than the other. When my aunt questioned the serving size of the portion, she was met with a screaming, obnoxious man in her face. Now mind you, this guys yelling at a 65 year old lady. We should have walked out at that point, but we paid our bill and told him how we all felt about the service on our way out. I would never patronize this place again. They're down right rude. Spend your money somewhere else.
Wow Sami's Pizza is absolutely terrible. My girlfriend and I go out to lunch and from the start the service was very dissatisfying. We were ignored when we walked in and it was not busy at all. Then the server comes out to ask us what we want to drink. I asked for Pepsi and instead I get diet pepsi so I asked for Mountain Dew instead and she rudely snatches my cup and says "it wasn't diet," with an attitude.
Then she asks what we want to eat and I order wings with mild, medium, and hot sauce combined which kinda tones the hot sauce down and give it a nice flavor and she says to me "why are you doing this?" And rolls her eyes, being extremely rude again. Then my food comes out and I get 11 wings when it was supposed to come with 12. All my girlfriend ordered was 2 slices of pizza and they didn't come out until at least 15 minutes after my food came out and we went there so we could eat together.. Not take turns watching each other eat. Then she finally gets her extra cheese slices and it was nothing like I've seen before and I just ordered that same thing last Friday! It looked like they took 2 premade cheese slices and threw on way too much cheese and it cooked into a blob. Then I go to say "I'm not trying to complain but this is not like the pizza I always get and the service has not been good from the start." And the boss/owner Jeff screams in our face "GET OUT!!" And kept repeating it. Literally!!! No joke! Worst experience at Sami's Pizza or any restaurant for that matter.
The food may be decent but the service instantly leaves a bad taste in my mouth.